Privacy Policy at Egret Swimming Pools
Who We Are
Welcome to Egret Swimming Pools (https://www.egretswimmingpools.co.ke), your go-to source for swimming pools, swimming pool accessories and parts, swimming pool chemicals, swimming pool repair and renovation services, swimming pool maintenance services, water purifiers, RO systems, water stations, and a variety of automation machines.
What Personal Data We Collect and Why
At Egret Swimming Pools, we collect personal data for various purposes, including:
- Order Processing: To process and deliver orders and provide customer service.
- Communication: To communicate about orders, inquiries, feedback, or complaints.
- Marketing: To send promotional emails, newsletters, or other marketing materials.
- Improvement: To enhance our website, products, services, and user experience.
- Security: To prevent fraud, detect security breaches, and protect our rights and property.
- Legal Compliance: To comply with legal obligations or requests from authorities.
Comments
When you leave comments on our site, we collect data from the comments form, your IP address, and browser user agent string to assist in spam detection. An anonymized string created from your email address may be provided to the Gravatar service to check if you are using it. After approval of your comment, your profile picture is visible to the public.
Media
Avoid uploading images with embedded location data (EXIF GPS) as visitors can download and extract location data from these images.
Contact Forms
If you fill out a contact form on our website, we collect your name, email address, and message to respond to your inquiry and provide customer service.
Cookies
Cookies are small files stored on your computer when you visit a website. If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies for your convenience. These cookies last for one year. You can choose to accept or reject cookies by changing your browser settings.
Embedded Content from Other Websites
Embedded content from other websites behaves as if the visitor has visited the other website. We are not responsible for the privacy practices or content of these third-party websites.
Analytics
We use Google Analytics to measure and analyze visitor interactions on our website. You can opt out of Google Analytics here.
Who We Share Your Data With
We do not share your personal data with third parties, except:
- Service Providers: With service providers, partners, or affiliates assisting in website operations.
- Legal Obligations: With law enforcement, regulators, or authorities as required by law or to protect rights, property, or safety.
- Business Transfers: In connection with a merger, acquisition, sale, or transfer of our business or assets.
How Long We Retain Your Data
We retain your personal data as long as necessary for the purposes we collected it or as required by law. We delete or anonymize data when no longer needed or upon your request.
Your Rights Over Your Data
You have the right to access, review, update, correct, or delete your personal data. You can request a copy of your data, object to processing, withdraw consent, and lodge a complaint with a supervisory authority.
Where We Send Your Data
We store and process your personal data on servers in Kenya, operated by our trusted service provider, compliant with local data protection laws.
Contact Information
For questions or concerns about our privacy policy, contact us at customercare@egretswimmingpools.co.ke or +254726545148.
Additional Information
How We Protect Your Data
We employ technical and organizational measures such as encryption, firewalls, passwords, and access controls to protect your data. However, no method is 100% secure.
Data Breach Procedures
In the event of a data breach affecting your personal data, we will notify you and relevant authorities promptly. We will take actions to contain, mitigate, and prevent similar incidents.
Third Parties and User Data
We do not receive personal data from third parties.
Automated Decision Making and Profiling
We do not use automated decision making or profiling.
Regulatory Disclosure Requirements
We comply with all applicable laws and regulations concerning the collection, use, and protection of personal data. Consult a lawyer if your jurisdiction has specific privacy policy requirements.